Privacy Policy
Last updated: 2nd November 2026
Who we are
This website is run by Micon Components Ltd, 65 Forncett Street, Sheffield, South Yorkshire S4 7QG. Registered in England and Wales, company no. 01187400.
We are the data controller for personal information collected through miconcomponents.co.uk. If you have any questions about this policy or how we use your data, contact us at sales@miconcomponents.co.uk or on 0114 273 7404.
We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What information we collect
- Orders: your name, company (if given), billing and delivery address, email address, phone number and the products you order through our online shop.
- Payment details: these are entered directly with PayPal, our payment provider. We never see or store your full card or account details.
- Enquiries and quotations: your name, contact details and the details of your enquiry, such as drawings or specifications, when you contact us by phone, email or through our website.
- Website usage data: such as pages visited and device type, collected by Squarespace only if you accept cookies. See our Cookie Policy.
You don't need to create an account to buy from us. We take your details at checkout for each order.
How we use your information, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Processing, delivering and supporting your order, including returns and order queries | Performance of a contract |
| Responding to enquiries and preparing quotations | Legitimate interests, or taking steps to enter into a contract at your request |
| Keeping business and financial records | Legal obligation |
| Preventing fraud and keeping our website and checkout secure | Legitimate interests |
| Sending occasional news by email, if you opted in at checkout | Consent (you can unsubscribe at any time) |
| Understanding how our website is used | Consent, via our cookie banner |
Who we share your information with
We don't sell your personal data. We share it only with trusted service providers who help us run our business, and only as needed:
- Website and online shop: Squarespace, which hosts our website and processes orders
- Payments: PayPal, to process payments securely
- Fraud prevention: Stripe, which Squarespace's checkout uses to help detect fraud
- Checkout security: hCaptcha, to protect our checkout from bots
- Delivery companies: carefully selected couriers, who receive your name, delivery address and contact details to deliver your order
- Business systems: e.g. email and accounting providers, to manage orders, enquiries and invoices
We may also disclose information where required by law, for example to HMRC, or as part of a sale or restructure of our business.
Some of these providers, including Squarespace, PayPal and Stripe, may process data outside the UK. Where they do, appropriate safeguards are in place, such as the UK Extension to the EU–US Data Privacy Framework or the International Data Transfer Agreement.
How long we keep your information
- Order and transaction records: 6 years, to meet tax and accounting requirements
- Enquiries that don't lead to an order: 2 years from our last contact
How we protect your information
Our website uses encrypted (HTTPS) connections, and payments are handled by PayPal, a PCI-compliant payment provider. Access to customer information is limited to staff who need it to process orders.
Your rights
You have the right to:
- ask for a copy of the personal data we hold about you
- ask us to correct inaccurate information
- ask us to delete your data, where we don't need to keep it for legal reasons
- object to, or ask us to restrict, how we use your data
- ask us to transfer your data to another organisation
- withdraw consent at any time, for example by unsubscribing or changing your cookie settings
To exercise any of these rights, email [email address]. We'll respond within one month.
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to resolve your concern first.
Cookies
We use cookies that are needed for our website, basket and checkout to work and, with your consent, cookies for website statistics. See our Cookie Policy for details.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.